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How We Protect Your Information on scor888

Your privacy is central to how we run scor888. We collect only what we need to verify your account, process your deposits via Touch 'n Go, GrabPay, Boost…

Account SecurityData RetentionYour Rights
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scor888 How We Protect Your Information on scor888
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how we handle your data, want to update your account details, or need to request information we hold about you, our support team responds during our standard…

Email Support Send a data request or privacy question to our compliance team. Include your registered email and account number so we can locate your records quickly and securely.
Live Chat Chat with our support staff during operating hours. They can explain our privacy practices, update your contact details, or initiate a data access request on your behalf.
Account Settings Review and update your personal information directly in your account dashboard. Changes to email, phone or address take effect immediately and are logged for security.
DATA HANDLING PRACTICES

How We Manage Your Account and Information

Every account on scor888 is protected by encryption and verified login credentials. We keep your deposit and withdrawal history for seven years to meet regulatory requirements and prevent fraud.

Encryption

All login credentials and payment details are encrypted in transit and at rest. We use industry-standard protocols so your password and card data stay private between you and scor888.

Session Cookies

Cookies keep you signed in when you move between lobby sections. You can disable them in your browser settings, but you may need to log in more frequently when exploring slot rooms or live tables.

Retention Policy

We hold transaction records for seven years to comply with local financial regulations. Personal details like your email and phone are retained while your account is active, then deleted upon request within 30 days.

Third-Party Sharing

We share only the minimum required information with payment processors like GrabPay and Boost to process deposits and withdrawals. We do not share your gaming history or personal data with advertisers or marketing firms.

Account Deletion

You can request permanent account closure at any time through support. We anonymise your personal data within 30 days while keeping transaction logs for regulatory compliance and fraud prevention.

Data Access Requests

You have the right to request a full copy of data we hold about you. Email our compliance team with your account details; we'll send a downloadable file within seven business days at no cost.

Privacy Questions Answered

Below are the questions we hear most often about data, cookies, account security and your rights when you play on scor888. If your question isn't here, contact our support team.

We ask for your full name, email address, phone number and date of birth to verify your identity and ensure you meet eligibility requirements. We also collect your preferred payment method—whether you use Touch 'n Go, GrabPay, Boost dan FPX—and billing address for withdrawal purposes. This information is encrypted and held securely.

Once you request account closure, we anonymise your personal details within 30 days. However, we retain transaction records, deposit amounts and withdrawal dates for seven years to comply with local financial regulations and prevent fraud. You'll no longer be able to log in, but the anonymised record remains for compliance.

Yes, we use session cookies to keep you logged in while you play slots or browse live tables, and analytics cookies to see how our platform performs on mobile and desktop. You can disable cookies in your browser settings, but you may need to log in again each time you visit. Turning off cookies won't affect your withdrawals or account security.

No. We do not sell your personal information or gaming history to third parties. We share only the minimum required details—such as your name and email—with payment processors like GrabPay and Boost to complete your deposits and withdrawals. We never share your data with advertisers or data brokers.

Email our support team with your account email and registered name. Provide your preferred format—spreadsheet or PDF. We'll compile a file containing your account details, transaction history, personal information and cookies consent records, then send it within seven business days at no cost.

When you deposit via Touch 'n Go, GrabPay, Boost dan FPX, your payment method is tokenised—we store a secure reference, not your full card or wallet number. The payment processor handles the actual fund transfer. We keep the transaction record for seven years; your original payment details are held only by the processor and encrypted on our server.

Yes, all withdrawal requests are verified against your registered account details before we process them. We confirm the destination account matches your profile to prevent fraud. If you update your banking details, we send a verification email to your registered address. Withdrawals via Touch 'n Go, GrabPay, Boost dan FPX usually arrive within 24 hours.

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